Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.

 

RETURNS
All returns must be postmarked within twenty one (21) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

 

RETURN PROCESS
To return an item, please email customer service at This email address is being protected from spambots. You need JavaScript enabled to view it. to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging, and mail your return to the following address:

 

Craftybese

P.O.Box SC 168

Tema

 

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

 

REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your statement, depending on your preferred mode of payment. We will notify you by email when your return has been processed.

 

EXCEPTIONS
For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.

 

Please Note

• Sale items are FINAL SALE and cannot be returned.
• Return item MUST be unused

 

QUESTIONS
If you have any questions concerning our return policy, please contact us at:
+233 244 974844
This email address is being protected from spambots. You need JavaScript enabled to view it.